FAQ

1. What sizes do Salty Mermaid swimsuits come in?

We currently offer sizes XS through XL, with sizing designed to fit true-to-size. Please refer to our size guide on each product page for specific measurements.

2. Do you offer matching his and hers swimsuits?

Yes! Our best-selling collection includes matching men’s and women’s swimsuits in bold prints and modern cuts. Shop our His and Hers Collection for the latest styles.

3. Are your bikinis good for active beach days or swimming?

Absolutely. Our swimsuits are designed with both style and functionality in mind, using high-quality stretch fabric and secure fits ideal for beach sports, pool lounging, or swimming unless otherwise noted in description.

4. Where are Salty Mermaid swimsuits made?

All of our swimsuits are proudly designed in the United States by our in-house creative team. We partner with a select group of trusted manufacturing facilities around the world—each chosen for their commitment to quality, craftsmanship, and ethical production. While we don’t manufacture every style in the same location, every piece is held to the same high standard that defines Salty Mermaid.

5. Do you offer free shipping?

Yes, we offer free standard shipping on all U.S. orders over $200.

6. How do I know which swimsuit style is best for my body type?

Our collection includes a variety of fits—triangle tops, bandeaus, cheeky bottoms, and one-pieces—perfect for every shape. Visit our Fit Guide for recommendations by body type.

7. How should I care for my swimwear?

Hand wash with cold water and mild soap. Avoid wringing, bleach, and hot dryers. Always lay flat to dry. This helps preserve elasticity and fabric quality.

8. Do you have new swimwear collections throughout the year?

Yes, we drop limited-edition collections seasonally. o be the first to know about new arrivals, limited edition drops, and exclusive sales, we recommend signing up for our email newsletter or SMS updates—you’ll get the inside scoop before anyone else. You can also follow us on Instagram @saltymermaidswim, where we post launch teasers, behind-the-scenes content, and first looks at new styles.

9. Do you accept returns?

Yes, we accept returns on eligible items within 30 days of delivery. Items must be unworn, unwashed, with all original tags and hygiene liners in place. We want you to absolutely love your purchase, and if it’s not the perfect fit, we’re here to help. For full details on what can be returned or exchanged and how to start a return, please visit our Returns & Exchanges page.

10. Are Salty Mermaid swimsuits sustainable?

We are committed to reducing our environmental footprint by using eco-conscious materials and small-batch production to avoid waste. All of our products are shipped in recyclable bags and sealed with reusable bags from leftover fabric.

11. How long does shipping take?

Standard domestic shipping typically arrives within 3–7 business days. Expedited options are available at checkout.

12. Do you ship internationally?

Yes! We ship worldwide. International shipping rates and times vary based on destination and will be calculated at checkout.

13. Can I change or cancel my order after it’s placed?

Orders are processed quickly, but we’ll do our best to help. Contact our support team at mermaids@saltymermaid.com within 2 hours of placing your order.

14. Do you offer any sales or discount codes?

Yes! We occasionally run promotions and offer exclusive discounts to our email and SMS subscribers, so be sure to sign up to stay in the know. You can also follow us on Instagram and Facebook for limited-time social-only specials.

Looking to save even more? Join our Ambassador Program for perks like personal discount codes, commission opportunities, and early access to new drops.
We’re also proud to offer a GovX military discount for active-duty service members, veterans, and first responders.

15. Can I buy Salty Mermaid swimwear in stores?

Our swimwear is currently available exclusively online at saltymermaid.com, so you always get the newest drops directly from us.  This provides exclusivity and allows for lux products at an affordable price.

16. What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, and Apple Pay.

17. Is Salty Mermaid swimwear true to size?

Yes, our pieces are designed to fit true-to-size, but we recommend checking individual product descriptions for any specific fit notes. Some product sizes may vary, see product details for exact fit and details.

18. How can I contact customer support?

The fastest and most convenient way to reach our team is through our Contact Us page. Just fill out the quick form and we’ll get back to you as soon as possible—typically within 24 business hours. For order-related questions, please include your order number to help us assist you faster.

19. Are your suits ethically made?

Yes, babe! Every Salty Mermaid suit is crafted with heart and purpose. Our team is a small, mighty house of incredible women—moms, dog lovers, and seriously talented creatives—who handcraft each piece with love, care, and a whole lotta girl power. When you wear Salty, you're supporting real women doing what they love.

20. Do you have an ambassador or influencer program?

Yes! The Salty Mermaid Ambassador Program is open to content creators, influencers, and brand lovers who want to share their love for our swimwear and get rewarded for it. Whether you're a beach babe, travel blogger, or just obsessed with bikinis, we’d love to hear from you.

21. How can I apply to become a Salty Mermaid ambassador?

It’s easy! Just head over to our Ambassador Program page and fill out a quick application. We’re always looking for confident, beach-loving individuals who align with our brand and love sharing their style on Instagram or TikTok.

To join, you must be at least 18 years old, have a public social media profile, and be based in the U.S. or a country we currently ship to.

22. How does your “Try Before you Buy” Work?

For just $5, you can try on up to 3 of our bottoms. That $5 includes cost of return shipping and will be applied towards future purchases.

Step 1: Add up to 3 preferred sizes of our Sample Bottoms to your cart.

Step 2: Try them on and return all three sizes within 48 hours of receiving them. We’ll provide the return shipping label–don’t worry. And super important, babes, the sanitary liner must be left on at all times and must be in place when returned.

Step 3: When the samples are returned and received in good condition, you’ll get a credit towards your purchase of your favorite bottom or anything else you’ve been crushing on at SaltyMermaid.com.

Try Before You Buy Policy

Sample bottoms must be returned within 48 hours of receipt. The sanitary liner must be in place on all samples or customer will be charged the full price of the bottom. If the samples are not returned within 48 hours, customer will not have access to shop Saltymermaid.com.

The samples sent are only meant to be used as samples for fitting purposes, the colors of bottoms may vary.

23. Who makes your products?

We partner with trusted manufacturers, including a woman-owned facility that aligns with our quality and ethical standards.